car2go Smart cars ticketed after using resident-only parking spots in Sutton

Not-so-smart cars ticketed after flooding residents' parking spaces

car2go Smart cars in Christchurch Park

Councillor Tony Shields saw this car2go being ticketed

First published in News Sutton Guardian: Photograph of the Author by , Chief Reporter

Car share scheme car2go has admitted it made a mistake in flooding people's parking spaces with vehicles as it launched last week.

car2go lets members pick up its cars from council parking spaces in Sutton, Islington and Newham. When the scheme launched last week car2go branded Smart cars were left all over Sutton - many of them in people's allocated on-street spaces which they pay money to the council to use.

It resulted in several of the vehicles getting tickets as neighbours complained to the council about their spaces being taken.

A car2go spokesman said: "During our in fleeting process our service team unfortunately put some car2go vehicles at resident-only parking spots in Sutton. We did inform our service team that we don't have a permission to do this and this should not happen again. We would like apologise for this and for any inconvenience this has caused."

The scheme launched last week. Members download an app to their phone or use a website to find out where nearby cars are then swipe a card over a sensor on the windscreen to gain access. They can then use the vehicles as much as they like for 35p per minute.

The cars can be left in any council-run or unrestricted parking space in the three boroughs but, as the scheme launched last week, at least 40 of the cars were left in parking spaces allocated to and paid for by neighbours prompting anger.

Councillor Tony Shields said: "At it's peak Sutton South had over 45 Smart cars dumped in residents Parking bays causing frustration and annoyance to residents why actually pay to park in the street.

"Immediately the complaints came piling in I have had now 16 individual complaints."

Sue Stearman of Reading Road said: "These car2go - they're everywhere. How is it going to work? They're putting them in people's residential streets where people pay for their parking. We have a parking permit but two cars are outside our house and they don't have parking permits in them."

Deborah Anderson, also of Reading Road, added: "Our household along with the other residents/car-owners of Reading Road have to pay for the privilege to park in our street which is a designated controlled parking zone.

"So imagine my frustration when I find five Smart Cars from car2go parked in the street - two of which have been stuck outside my house whilst we have had to park in a neighbouring road."

car2go operates in other European countries but London is the first city in the UK to get the cars with Sutton, Islington and Newham councils signing up straight away.

Stefan Muller, chief executive of car2go, said: ""A lot of Londoners don’t need or want a car all the time but enjoy the freedom that driving brings. car2go gives the best of both worlds - the ability to go where you want, when you want - and in comfort - but without all the costs associated with owning, running and insuring a car full-time."

People can sign up for car2go for free until December 31 by visiting www.car2go.com/London.

Comments (7)

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2:05pm Mon 10 Dec 12

col says...

As a resident of south Sutton and an owner of a (paid for) parking permit, there's barely enough room to park down my road as it is (partly due to some stupid, stupid, utterly stupid and confusing time restrictions on a number of spaces - nice one Sutton Council, but hey ho I imagine they make you lots of cash with those parking tickets).

Anyway, the last thing we need is a bunch of unused Smart cars sitting in spaces all day, collecting bird excrement and dirt while at the same time taking away the already extortionate "service" (or is that permision?) that us residents have paid for.
As a resident of south Sutton and an owner of a (paid for) parking permit, there's barely enough room to park down my road as it is (partly due to some stupid, stupid, utterly stupid and confusing time restrictions on a number of spaces - nice one Sutton Council, but hey ho I imagine they make you lots of cash with those parking tickets). Anyway, the last thing we need is a bunch of unused Smart cars sitting in spaces all day, collecting bird excrement and dirt while at the same time taking away the already extortionate "service" (or is that permision?) that us residents have paid for. col
  • Score: 0

2:37pm Mon 10 Dec 12

Michael Pantlin says...

Whatever happens LBS PR will "hail" it another of their fantastic successes like the Life Centre.
Whatever happens LBS PR will "hail" it another of their fantastic successes like the Life Centre. Michael Pantlin
  • Score: 0

4:27pm Mon 10 Dec 12

lilacgeorge says...

yep we had two of this (far from) smart cars dumped in our road too (Lind Rd)!!!
yep we had two of this (far from) smart cars dumped in our road too (Lind Rd)!!! lilacgeorge
  • Score: 0

10:46pm Mon 10 Dec 12

FMArouet says...

The price they are charging makes a fantastic idea unworkable. Come on guys get real, make them affordable to drive else they are just going to clog parking bays all day and all night.
The price they are charging makes a fantastic idea unworkable. Come on guys get real, make them affordable to drive else they are just going to clog parking bays all day and all night. FMArouet
  • Score: 0

7:55am Tue 11 Dec 12

lordofzombies says...

FMArouet wrote:
The price they are charging makes a fantastic idea unworkable. Come on guys get real, make them affordable to drive else they are just going to clog parking bays all day and all night.
well said,
[quote][p][bold]FMArouet[/bold] wrote: The price they are charging makes a fantastic idea unworkable. Come on guys get real, make them affordable to drive else they are just going to clog parking bays all day and all night.[/p][/quote]well said, lordofzombies
  • Score: 0

6:40pm Tue 11 Dec 12

Michael D says...

lordofzombies wrote:
FMArouet wrote:
The price they are charging makes a fantastic idea unworkable. Come on guys get real, make them affordable to drive else they are just going to clog parking bays all day and all night.
well said,
They are charging 35p per minute for a car that can only carry two adults max and hardly any baggage so they are hardly cheap or environmentally friendly.

This in a borough which has plenty of buses, trains (and cars) already.

Oh! - and of course says it encourages walking and cycling..........
[quote][p][bold]lordofzombies[/bold] wrote: [quote][p][bold]FMArouet[/bold] wrote: The price they are charging makes a fantastic idea unworkable. Come on guys get real, make them affordable to drive else they are just going to clog parking bays all day and all night.[/p][/quote]well said,[/p][/quote]They are charging 35p per minute for a car that can only carry two adults max and hardly any baggage so they are hardly cheap or environmentally friendly. This in a borough which has plenty of buses, trains (and cars) already. Oh! - and of course says it encourages walking and cycling.......... Michael D
  • Score: 0

5:21pm Wed 12 Dec 12

Grum321 says...

I do hope no one wants to use Gibson Road Car Park for Christmas shopping as there are about 100 of the nasty little so and so's there with staff cleaning maintaining and repairing them there. I even found one with the engine running but with no one within 30 feet of it. That is surely illegal. Mind you they seem to be the Councils little pets so I'm sure any minor offences will be ignored.

Still I am sure that with the £5 daily charge for this car park the cars will soon all be out annoying residents all over the borough.
I do hope no one wants to use Gibson Road Car Park for Christmas shopping as there are about 100 of the nasty little so and so's there with staff cleaning maintaining and repairing them there. I even found one with the engine running but with no one within 30 feet of it. That is surely illegal. Mind you they seem to be the Councils little pets so I'm sure any minor offences will be ignored. Still I am sure that with the £5 daily charge for this car park the cars will soon all be out annoying residents all over the borough. Grum321
  • Score: 0

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