Post Office plans to merge Sutton town centre branches - what do you think?

Sutton Guardian: The Post Office wants to merge the High Street post office in the St Nicholas Centre and the Grove Road branch The Post Office wants to merge the High Street post office in the St Nicholas Centre and the Grove Road branch

The Post Office wants to know what people think of plans to merge the two Sutton town centre branches.

Plans to merge the High Street post office in the St Nicholas Centre and the Grove Road branch are being put out for a 12-week public consultation.

The Post Office wants to cut costs and plans to shut the St Nicholas Centre Crown post office but revamp the Grove Road office to cater for the extra demand.

The new look post office would feature nine counters, two self-service kiosks a dedicated meeting room and more.

Roger Gale, crown network general manager, said: "We are committed to maintaining Post Office services in Sutton.

"We believe the best way for us to do this is to merge the current High Street Sutton and Sutton Post Office branches.

"We understand how important Post Office services are to people in Sutton.

"We want to make it easier for customers to do business with us, and we are confident this new modern branch will meet the needs of customers in the area and help us to secure services for the future."

The proposed merge is set to go ahead from June this year and the new post office would be open from 9am to 5.30pm on Mondays, Wednesdays, Thursdays , Fridays and Saturdays and from 9.30am to 5.30am on Tuesdays.

The Post Office plans to hold a public meeting on the plans in the coming weeks but has yet to confirm where or when. In the meantime, it wants to hear your views.

The consultation is running until April 2. The Post Office wants to know how suitable you think its plans are, whether you would have problems getting to the Grove Road branch and any facilities you would like to see introduced.

To take part visit www.postofficeviews.co.uk, write by FREEPOST to Your Comments Post Office Ltd, send an email to comments@postoffice.co.uk, call 08457 22 33 44 or Textphone 08457 22 33 55. 

In all communications, people are asked to quote branch code 014013.

 

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Comments (4)

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4:50pm Fri 10 Jan 14

GreenBrown says...

They never seem to fully staff the counters they've got. Sure, they might have them all open to start with after the merger, but soon enough, staff will leave and not be replaced and then the queues will remain, only then we'll only have one post office serving all of Sutton. It's progress again, never a good thing.
They never seem to fully staff the counters they've got. Sure, they might have them all open to start with after the merger, but soon enough, staff will leave and not be replaced and then the queues will remain, only then we'll only have one post office serving all of Sutton. It's progress again, never a good thing. GreenBrown

7:32pm Fri 10 Jan 14

Brianfromsutton says...

I like the way they describe it as 'merging' the two Post Offices. It is basically closing the one in the St Nicholas Centre, as they have wanted to do for a while and just making everyone use Grove Road.

Yes they may try and offer a few more counters but the people who use St Nicholas Centre will have to trudge all the way up to Grove Road. Maybe the courtesy shuttle can be extended to help them get there.
I like the way they describe it as 'merging' the two Post Offices. It is basically closing the one in the St Nicholas Centre, as they have wanted to do for a while and just making everyone use Grove Road. Yes they may try and offer a few more counters but the people who use St Nicholas Centre will have to trudge all the way up to Grove Road. Maybe the courtesy shuttle can be extended to help them get there. Brianfromsutton

2:26pm Mon 13 Jan 14

Marie from Sutton says...

We can think whatever we want; the post office will close.
Oh, the post office shares are bound to go up and up. Profit, profit, profit.
We can think whatever we want; the post office will close. Oh, the post office shares are bound to go up and up. Profit, profit, profit. Marie from Sutton

4:10pm Thu 16 Jan 14

Dr Martin says...

GreenBrown wrote:
They never seem to fully staff the counters they've got. Sure, they might have them all open to start with after the merger, but soon enough, staff will leave and not be replaced and then the queues will remain, only then we'll only have one post office serving all of Sutton. It's progress again, never a good thing.
moan moan moan that's all you do
[quote][p][bold]GreenBrown[/bold] wrote: They never seem to fully staff the counters they've got. Sure, they might have them all open to start with after the merger, but soon enough, staff will leave and not be replaced and then the queues will remain, only then we'll only have one post office serving all of Sutton. It's progress again, never a good thing.[/p][/quote]moan moan moan that's all you do Dr Martin

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